Privacy Policy
 

1. Overview

Eco Lips, Inc. (“Eco Lips,” “we,” “our,” or “us”) respects the privacy of our business partners, prospective clients, and website visitors.

This Privacy Policy describes how we collect, use, and protect information in connection with our contract manufacturing, private label, and product development services.

This policy applies to business-to-business interactions and does not govern consumer product purchases made through separate brand channels.

2. Information We Collect

a. Business Contact Information

We may collect information provided directly by you, including:

• Name, company name, and job title

• Email address and phone number

• Shipping and billing contact details

• Project inquiries, specifications, or service requests

b. Website Usage Data

When you visit our website, we may automatically collect limited technical data such as:

• IP address

• Browser and device type

• Pages visited

This data is used for basic site functionality and performance monitoring—not consumer marketing or profiling.

c. Confidential Business Information

In the course of providing contract manufacturing services, we may receive:

• Product formulations

• Ingredient specifications

• Packaging designs

• Forecasts, pricing, and commercial terms

This information is governed by separate contractual agreements (e.g., NDAs, MSAs) and is treated as strictly confidential.

3. How We Use Information

We use collected information to:

• Respond to inquiries and provide quotes

• Evaluate and onboard potential clients

• Manage customer relationships and projects

• Deliver manufacturing, development, and fulfillment services

• Communicate regarding production, timelines, and support

• Comply with legal and regulatory obligations

We do not use personal information for consumer marketing, remarketing, or advertising purposes within this division.

4. Sharing of Information

We may share information only as necessary to operate our business, including with:

• Service providers (e.g., IT systems, logistics, quality/compliance support)

• Payment processors (if applicable)

• Regulatory authorities when required

We do not sell personal information and do not share client information for promotional purposes.

All third parties are required to maintain confidentiality and appropriate data protection standards.

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.

Access to information is limited to employees and partners who require it to perform their job functions.

Additional protections for client data and intellectual property are defined in contractual agreements.

6. Data Retention

We retain information only as long as necessary to:

• Fulfill contractual and business obligations

• Maintain records for operational, legal, or regulatory purposes

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction or deletion

• Inquire about how your data is used

Requests can be submitted to: contractmanufacturing@ecolips.com

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.